About the Role
The Senior Strategic Vendor Oversight Partner is responsible for managing and supporting critical supplier relationships. This role ensures that the supplier adheres to contractual obligations, deliver optimal performance, and complies with healthcare regulations. The ideal candidate will possess strong leadership, analytical, and communication skills to effectively manage supplier engagements across various departments and ensure alignment with the organization's strategic goals.
Skills
Duties and Responsibilities
Supplier/Vendor Management
Support BUs in their efforts for managing supplier relationships in alignment with organizational goals.
Ensure supplier complies with healthcare regulations, organizational standards, and contractual obligations.
Conduct and / or participate in account reviews with supplier to ensure business relationships are fostered and maintained
Performance Monitoring and Improvement
Work with BU to conduct and analyze regular performance reviews to ensure performance guarantees are met and identify areas for improvement.
Work with BUs to implement corrective actions and continuous improvement initiatives to enhance supplier performance.
Ensure missed performance resolution strategies are identified and any liquidated damages are correctly calculated and received.
Risk Management
Identify and mitigate risks associated with supplier engagements.
Adhere to risk management policies and procedures specific to the healthcare industry.
Addresses reported risk events/potential risk areas and facilitate root cause analysis and resolution while ensuring proper documentation is maintained.
Facilitate and oversee cross functional discussions
Contract Management
Support BUs for monitoring contract terms.
Manage contract renewals, amendments, and terminations.
Stakeholder Engagement
Collaborate with internal stakeholders, including clinical, administrative, and operational teams, to understand business needs and objectives.
Facilitate communication and collaboration between supplier and internal teams.
Act as the primary escalation point of contact for supplier-related issues.
Requirements
Knowledge, Skills, And Abilities
- Requires of 6-9 years of experience with demonstrated knowledge and skill in strategic sourcing, procurement or supply chain management, leadership, teamwork, collaboration, problem solving and communication including experience in administering training on processes and procedures.
- Bachelor’s degree in business administration, Healthcare Administration, Supply Chain Management, or a related field; Master's degree preferred.
- Proven track record of managing large-scale supplier relationships in a healthcare setting.
- Strong negotiation, analytical, and problem-solving skills.
- Excellent communication and interpersonal skills.
- Proficiency in contract management and risk assessment.
- Knowledge of healthcare regulations and industry standards.
Work-at-home requirements
- Must have the ability to provide a non-cellular High Speed Internet Service such as Fiber, DSL, or cable Modems for a home office.
- A minimum standard speed for optimal performance of 30x5 (30mpbs download x 5mpbs upload) is required.
- Latency (ping) response time lower than 80 ms
- Hotspots, satellite and wireless internet service is NOT allowed for this role.
- A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information
About the Company
GEHA (Government Employees Health Association, Inc., pronounced G.E.H.A.) is a nonprofit member association that provides medical and dental benefits to more than two million federal employees and retirees, military retirees and their families. We celebrate diversity and are committed to creating an inclusive environment for all employees.
GEHA has one mission To empower federal workers to be healthy and well.
Offering one of the largest medical and dental benefit provider networks available to federal employees in the United States, GEHA empowers health and wellness by meeting its members where they are, when they need care. We serve our members with products they value and a personalized customer experience, sustained by a nimble and efficient organization.